Spotlight on: London Excellence CSR and Sustainability Award
Read about how both Mott MacDonald and Mulalley & Co Ltd used their entry into the London Excellence CSR Awards to engage staff in corporate responsibility
Mott MacDonald, Railway Division
Sector: Transportation
Staff: 230 (14,000 in the group)
Sites: 7
Mott MacDonald provide consultancy services built on technical expertise and, in the UK, the Railways Division have some 230 railway specialist engineers covering a wide variety of technical railway engineering system disciplines covering all aspects of railway operations.
Customer focus is essential to the success – indeed the survival – of their business. Directors embody customer focus and lead by example, and the induction process encourages customer focus from a graduate’s first day with the company. The success of this customer focused culture is testified through their commercial success and the many plaudits that they have received from their customers.
This award entry was used as a powerful training exercise in the Railways Division. Young professionals interviewed senior directors to explore the answers to the questions in the proforma and also compiled and created the associated video. All have benefited enormously from the experience and have gained a great insight into the way the work they do, and the ethos they absorb, drives business success.
HIGHLY COMMENDED: Mulalley & Co Ltd
Sector: Construction
Staff: 480
Sites: 30
Mulalley is a new build and regeneration contractor whose aim is to provide unequalled service, becoming the contractor that clients want to do business with. Their customers are for the most part, Local Authorities, Housing Associations and Arms Length Management Organisations (ALMOs) who operate in social housing.
For more than 16 years their 4 core goals of On Time, Within Budget, To Specification and Safe have been the key to Mulalley’s growth and success. In the last 3 years they have added one more - Sustainability.
Social and environmental issues are embedded in the business and the personal commitment from the MD guarantees a regular review of the CSR strategy for every
contract, ensuring alignment with their overall business objectives.
Founder members of the Considerate Constructors Scheme, Mulalley have received over 50 Considerate Constructor project awards in the last 10 years.
Mulalley minimise the environmental impact of their works through the implementation of their ISO 14001 accredited Environmental Management system, reducing their carbon footprint and recycling up to 95% of all waste on their projects.
Performance has improved over the past five years across a variety of social and environmental areas including community relations, local job creation, apprenticeships, work experience, recycling of waste and use of sustainable timber. Performance has more than tripled in many of these areas over this period and, despite the recession, has remained relatively stable over the past two years.
Managing Director, Brendan O’Malley commented “We are pleased to be shortlisted for these awards, Corporate Social Responsibility is very high on our agenda and we are committed to investing in the communities we work in and taking a responsible and ethical approach.”
To find out more about the London Excellence Awards please visit their website